- Tell us you want to return your order within 14 calendar days of receiving it
- Return the order within 14 calendar days of notifying us or arrange a collection
- If the order was sent to you on a pallet, it must be returned on one
- Tell us about any damage to your order within 48 hours of receiving your items
- We cannot accept products that have been installed
- We cannot consider damage claims 48 hours after receiving your goods
- We cannot accept returns for made to measure products
- We cannot accept return requests after 14 days of delivery the order
Please fill out the form below to retrieve your order. You can find this information on your order/invoice.
The following items and information are REQUIRED to complete the returns process.
- An image of each item
- A reason for returning the item
- Details on why the item is being returned
- Whether the box has been opened or not
- If we are collecting, an address to collect the products from
You must complete every step of the returns process to allow us to process it.