Returns

Returns

Returns

  • Tell us you want to return your order within 14 calendar days of receiving it
  • Return the order within 14 calendar days of notifying us or arrange a collection
  • If the order was sent to you on a pallet, it must be returned on one
  • Tell us about any damage to your order within 48 hours of receiving your items
  • We cannot accept products that have been installed
  • We cannot consider damage claims 48 hours after receiving your goods
  • We cannot accept returns for made to measure products
  • We cannot accept return requests after 14 days of delivery the order

Please fill out the form below to retrieve your order. You can find this information on your order/invoice.



Requirements

The following items and information are REQUIRED to complete the returns process.

  • An image of each item
  • A reason for returning the item
  • Details on why the item is being returned
  • Whether the box has been opened or not
  • If we are collecting, an address to collect the products from

You must complete every step of the returns process to allow us to process it.