Returns Form

Please use this form to let us know which order or product(s) you would like to return and why.

We strongly advise you to upload a photo of your order with the form in case any damage is made during transit. Just of the box is fine - no need to photograph the contents. If you have any questions, read our returns policy or call us on 01304 219922.

Please note, inaccurate information can affect your refund.

Your Order Details

Personal Details

Products in Your Order

Quantity Model Code Product
Price Box
Reason for Return Required Upload


Would you like us to arrange collection?  

VELUX Packaging Reference

If you're returning a VELUX product, please provide the Production Code for each item which can be found on the packaging.