If this is your first time shopping for roof windows or rooflights, you may not have heard of us. So here's an introduction to Sterlingbuild, the products we sell and the team behind the UK's largest independent online roof window retailer.
Who Are We?
Sterlingbuild is an online home improvement shop specialising in windows for loft conversions and home extensions. We stock a wide range of well-known brands, including VELUX, FAKRO and RoofLITE at fantastic low prices, which we have sold to be installed in public buildings and homes all over the UK, Europe, United States and even Australia (unfortunately we were not able to convince our boss to pay for a business trip to Sydney to help install it).
We have many more VELUX products in stock than other retailers
We have grown rapidly since our start in 2008 and it is all thanks to our customers - both homeowners wanting to convert their loft or add more daylight to dull rooms and businesses wanting to provide the best products at the lowest prices for their customers. In June 2014, we moved to larger premises in Folkestone to keep up with demand and hired new staff to ensure we provide the best customer service we can.
Moving to much larger premises let us grow our team of experts as well as stock thousands of products
Our Core Values
One afternoon, the whole team got together (less the 3 company directors) to decide on our company's core values. We wanted to encompass every aspect of the company - ensuring the best for our customers and for each member of the team. These are the 5 core values we all aim to every day:
- Keep our customers informed every step of the way
- Always be the best we can
- Value and recognise our team’s contribution
- Teamwork across the business
- Ambition for personal and company growth
We put these values into our long-term strategy as well as our day to day activities.
We aim to ensure every customer would recommend us
Our Customer Commitment
We don't want to only offer the industry's leading products for your loft conversion or home extension, we want your shopping experience to be the best we can offer.
Best value for money
We are so committed to offering the best prices, we offer a Price Match+ promise. If you find one of our products for cheaper elsewhere in the UK, we won’t just match the price, we will beat it.
First class customer services
Our website is a Google Certified Shop. This means it meets the stringent regulations set by Google to provide reliable delivery and excellent customer services. Plus, customers can opt in to get free purchase protection provided by Google.
We have a team of experts on hand to answer your calls or emails. Each member goes through an intensive introduction to the products we sell and attend monthly training sessions of hands-on demonstrations by our suppliers.
We ensure our customer services team are trained to answer your questions
Better delivery services
If you live in the London or Kent area, and you’re renovating your home, we can deliver many products next day thanks to our team of drivers. You might see them on the M20 stuffed full of VELUX windows, flat roof skylights and rooflights.
For those of you who live outside of our delivery service, we are happy to offer you free delivery for your order.
We are happy to answer your queries to ensure you get the best window for your project
Your local shop
If you live in the east Kent area, you are more than welcome to visit our shop where you will find our low online prices in store. Pop into our shop for great prices and high quality products.
As we are based in Kent, we're on your way to France. So if you are doing up your French getaway, pop in and we will do our best to help you get your home improvement supplies to take with you or have it delivered. The team in the shop will be happy to answer your questions and ensure you get the right products for you renovations at the best price.
If you have any questions about us or the products we sell, please do not hesitate to get in touch. We would love to hear from you!
Roofinglines Roofing Materials
Do you need roofing materials to install your extension rooflight or loft bedroom window? We have the budget friendly answer.
Our sister site Roofinglines sells a huge range of flat and pitched roofing materials. Talk to our sales team today to order your Marley tiles or flat roof waterproofing at the same time as your VELUX window or Korniche Roof Lantern.
Try before you buy! See how stylish & robust a rooflight is before you buy it
Windowlines uPVC Windows & Doors
Again, why shop around for other elements to your home extension or loft conversion?
In 2016 we launched Windowlines. This easy to use website lets you design uPVC windows and doors. In just a few moments, create your made to measure windows and doors, and in only 7 days take delivery for installation into your home.
Design your windows and doors online, or call us on and ask for Matt - our in-house expert who used to be a window fitter before joining us.
Our easy-to-use online app will let you build your custom made uPVC window in minutes
High quality, low prices - we are putting our home improvement and window expertise to good use to save you money on uPVC windows and doors.
Read our blog on 5 good reasons why you should buy skylights and rooflights from Sterlingbuild.