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Fakro Fenstro RoofLITE Roto Velux

Testimonials

Our priorities are to provide a product of exceptional quality and value and to excel in our customer service. We're grateful for the kind comments are customers relay to us.

If you would like to submit a testimonial please contact assistance@sterlingbuild.co.uk 


''The sun tunnel has now been installed and it's great!  The guys who put it in say I should even get moonlight.  It makes a big difference. Many thanks.''


Lesley Delacourt



I am writting to acknowledge the good service received from your company. They attempted to deliver an item on Monday at 11:25 am Ref: con 184203, I was out.

I rang to re arrange delivery for today, for after 13:45 hours. I received a call at around 13:35 hours and the delivery was made by 14:00 hours, the delivery man was helpful, and polite.

This is the first time in at least 15 years; I can honestly say the service was second to none. I wanted to acknowledge my thanks, as I feel people do not always take the time to acknowledge the good, but find the time to complain when things are bad.

Thanks Again
    
Mrs E Williams
Thanks for a really good service, windows arrived as promised, well packed and safe.
Mr Ron Kemp

'Just a quick email to give a big thank you. Goods arrived promptly as promised, great communication and excellent price. You have a first class organization and I will gladly recommend you to other tradesmen'


Sean Connolly

 'Dear Sirs. We would like to say thank you to the gentleman we have just spoken to with regard to returning an unwanted Velux Window, which in accordance with Building Control is surplus to requirements. He was most helpful and obliging. Thank you for his kind assistance'


Ruth Pollard

'Congrats on the speediest e-mail quote EVER together with a great telephone manner and lots of help'


Hugh Thrift

'I would like to let you know that I’m very pleased with Nick's method of handling my call today. I have ordered by mistake opaque instead off clear. Nick managed to resolve the issue for me even though was extra charge for swapping the dome but still I’m very satisfied with the resolution. Definitely I will recommend your company to others.'


George Girgis

'It was a pleasure to deal with you. have a good day'


Didier Raimondo, France

'Thank you very much. For what it is worth I gave your web site details to someone yesterday. So good customer service does pay!'


Jules Selmes

'Just to say thanks for your help, and the same to Darren also. I did get my delivery on Friday and am on track for my deadline to finish the job. Best Regards'


Michael Halliday

'I have received the second Sun Tunnel, thanks a lot for the efficiency of the Sterlingbuild staff.I hope we will work together soon.'


David Bichue, France

 ‘Just wanted to say thanks again for making choosing and installing my Velux window so easy!  It was a pleasure dealing with you, no hard sell or "I can do this price for you if you buy this today" type of pressure, just a very good price, so congratulations, I shall be recommending all and sundry!


Sue Donald

'Hello to all the team at Sterling Build, thank you so much for all your help and advice with our Velux window. Your co-operation is greatly appreciated and we would have no hesitation in recommending SterlingBuild.'


Pete and Krysia Sullivan

'Just to say a big thank you for your excellent service. Extra screws arrived on Saturday and the window is fitted and looking very good.
Don't know anyone needing a dome window at the moment!!  But I would certainly recommend your company.'


Kath Murnieks

 ‘Received items yesterday excellent service many thanks'


John Whiteman

'Thank you for the prompt delivery of the Velux windows and flashing kits. Excellent service. Thank you'


Martin Kavanagh

 'The items were indeed received yesterday and are perfect. I'm very impressed with your service, so thanks again'


Simon Dee

'The installment went really well, the fitter was great, trustworthy and professional - both my husband and I felt confident with his work and would highly recommend him. And thanks again to yourselves for your service, we would very happily recommend you to others and will contact you again should we need any more work done.' 


Louise Dibley

'The window came the next day. Excellent customer service. The staff have been very helpful and pleasant and I would recommend your firm'


Danny Power

'We were very impressed with the service you have given us and wouldn't hesitate to use Velux again. Thank you!!'


Amin Somani

'Your technician re-glazed a failed window for me today. He was on time, efficient and pleasant and I just want to say thank you for excellent service over the whole matter. I am a happy customer!!'


Ann Lainson

'Just received two Fenstro roof lights. Very impressed with your packaging, even the carrier was impressed. Thanks'


Alan Terry

 'Many thanks for recommending your fitter. He has done an excellent job, very professional, and caring in all his work. It has made a massive difference to the lighting in the kitchen, we are more than satisfied. I have taken several photographs, before and after the installation, will send them on to you later. Once again many thanks for your quick and efficient service, from you, and your fitter'


Alan and Ann Dawes

'Great service & perfect fit! Exactly what we wanted'


Richard Baird

'My order of 6 windows were all delivered promptly the next working day & the build quality matched a competitors without a doubt. Thank you for your exemplary service, I shall not hesitate to recommend your company to clients and colleagues alike.' 


Dave Meyers - D Meyers Joinery

'Thank you for your prompt service'


Colin MacAllan

'High quality Rooflite windows, all goods arrived safely and on time,the driver even put goods into my garage for me. Exellent goods, sales, delivery and service, many thanks' 


Ken Walker

'Thank you for your excellent service, I ordered windows on the Sunday night and they were with me by Tuesday morning delivered free of charge! The customer service is second to none, I will certainly be using Sterlingbuild in the future' 


Mrs L Berridge

'Considering you are the most competitive supplier of roof windows on the web I was surprised to find the quality of your products and customer service to be of a very high standard' 


S Martin - SM Management

'Thank you very much for the prompt delivery and services. Will certainly use your company again. Many Thanks' 


Dan Jones

'Hi. Window, flashing and blind arrived yesterday, thanks for the quick service' 


Richard Maxwell

'Hello, I am very pleased with the windows I purchased from you - Thanks'


Lynda Barnes

'Windows arrived today as promised. You have supplied an excellent service, many thanks for your prompt delivery and very competitive prices'


Neil Sankey

'We have been delighted with the excellent service offered by your organisation.We found your windows to be of excellent quality and were very pleased with the competitive price we were given' 


Steve Clark - Countrystyle Kitchens

'Thank you, Velux came a day early,and you were cheaper than Loftshop. I will tell everyone who to buy from!'


April Matthews

'I placed an order today for three Rooflite windows, flashings and blackout blinds. Your website is really easy to use'


Sue Ladiges

'It's been a pleasure working with you and a big thank you'


Noelle Massally - Blue Square Ltd

'Thank you for your excellent service and top quality Rooflite windows, cant recommend you enough, will be back for more soon'


B. Cox

'Nice one Sterling team. Every thing arrived on time and is spot on. Great service, till next time take care'


John Edwards

'I just wanted to say thank you for dealing with my problem so very promptly. Your service has been excellent and again I thank you for your help.' 


Sean Kerr

'Thank you for getting the Veluxes to us so quickly! It was a nice surprise'


Mrs Cummings

'Great service - thanks for your help'


Brian Cash

'Just to say many, many thanks for your help'


Ron Rothwell

'Dear Sir, I ordered mid-day Tuesday, items received first delivery on Thursday exactly to spec. A sterling service from Sterlingbuild. Thank you!'


A.W.Wilton

'Velux and flashing recieved with thanks, more than happy, hope to deal again'


Gordon Lowe

'GGL S06 plus flashing and blind. Thanks for brilliant price, brilliant service, brilliant delivery bang on time. Job done. Thanks to your excellent service. Thanks to all at SB.'


Barrie Eggleton - Kay Elliott Architects

'It has been a pleasure buying from yourselves and I would recommend your company to anyone wanting this type of materials for loft conversions'


Andy Bronze

'I ordered two Rooflite windows with flashing kits. Less than 24 hours later the goods arrived at the delivery address, correctly addressed and securely packaged! To say I am impressed would be an understatement'


Stephen Collis

'Thanks for all of your work. Great doing business with you'


Colin Ellyatt

'I found 2 boxes very well packed and they arrived safely, many thanks for this. I was really impressed by the quality of your packing and you're customer minded'


Marc Allington, Belgium

'Pleasure doing business with you'


Rachael Fish

 

'Delivery was received today. I would like to thank you for the speedy delivery'


Tina Waller

'Thanks again for great service and communication'


Louise Brindley

'My order was delivered Monday morning. It was certainly fast and will recommend. Thank you for a great transaction. Again thank you'


Paul Harwood

'Thank you for your reliable service. Velux windows and tile flashing the best price I could find. Thank you for your excellent service'


Richard Ashcroft

'Just to say thank you, brill service'


John Hannington

'Thanks for the Velux, excellent service. It was nice to have a delivery that arrived with no problems and I was impressed with the communication between myself and Sterlingbuild.' 


Gary Cass - Wates Living Space